Frequently Asked Questions
Not sure if tutoring is right for you?
Yes — you can start with a single lesson before committing to a package. This lets you experience the teaching style, ask questions, and build your study plan before making a larger investment.
Kindly purchase the first plan (the monthly plan), then after registering, reach out to schedule your first lesson : )
Yes, if you are unhappy with your first lesson and believe this is not a good fit for you, we offer a 100% refund.
If you continue pursuing 1:1 lessons, then all refunds are prorated and apply only to unused sessions at 50% of their original lesson rate for remaining lessons, less processing fees. This is kept in place to ensure our instructors get paid for their time. If you are unhappy with your first lesson, we recommend you request your full refund to avoid the prorated refund fees. So… if you request your refund after the first lesson, you receive a 100% refund. If you request your refund 5 lessons in for example, then you will only be refunded 50% of the original lesson rate, less processing fees.
Yes. Payment plans are available for most packages. Contact us to learn more!
Yes, you can use your lesson time to discuss interview tips, career advice, resume assistance or anything else you might be interested in.
Yes. Many students have gone from zero IT experience to certified and employed. We focus not just on passing, but building real skill and confidence. If you are interested in seeing our reviews, check out our reviews page or our profile on Wyzant.com where we have helped numerous people obtain certification. It is also worth noting that we have experience working with those who have disabilities, and we have numerous students who have passed their certifications despite their disability. We will support you!
With focused study and weekly sessions, many motivated students pass in 4–8 weeks.
Students balancing full-time jobs typically pass within 2–4 months.
We build a custom roadmap based on your schedule and starting level. If you’re already far along on your studies, it is possible that you might only need one session.
Book a free 15-minute strategy call. We’ll map out your certification timeline and see if we’re a good fit.
Group lesson days and times are scheduled on as needed / cohort by cohort basis. We are flexible, and ensure that all candidates will have access to a group class that fits their schedule.
Each session is structured around:
• Targeted exam objectives
• Hands-on walkthroughs and labs
• Practice questions with explanation
• Strategy coaching for the exam itself
You leave every session with a clear action plan.
If you follow the study plan and attend your sessions, we will continue working with you until you’re ready to pass. Many students need fine-tuning before their first attempt — we make sure you walk in confident.
YouTube is great for passive learning. But most students fail because they don’t know what to focus on, can’t ask questions in real time, and lack accountability.
In our sessions, we:
• Identify your weak areas immediately
• Build a custom study plan
• Do live troubleshooting and labs
• Hold you accountable weekly
This dramatically shortens your time to certification.
This is best for:
• Career changers serious about entering IT
• Students who have failed before
• Professionals needing fast certification
• Anyone who wants structured accountability
It is NOT ideal for people looking for casual, passive learning.
Most people who attempt certifications alone either:
• Take far longer than expected
• Burn out
• Fail their first attempt
Structured accountability dramatically increases pass speed and confidence.